Belanza Terms of Use

This document is an electronic record under the Information Technology Act, 2000 and rules framed thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing the rules, regulations, privacy policy, and Terms of Use for access or usage of www.belanza.in.
Belanza (hereinafter referred to as “Belanza”) owns and operates the domain www.belanza.in.


 

USER AGREEMENT

Please read this Terms of Service Agreement carefully. By using this website or ordering products from this website, you agree to be bound by all the terms and conditions of this agreement.

This agreement governs your use of www.belanza.in and any products purchased from the site. Belanza reserves the right to update or revise these terms at any time by posting changes on the website. Any changes are effective immediately upon posting. Continued use of the website after changes constitutes acceptance of the updated terms.


 

IMPORTANT DISCLAIMERS

  • Belanza, its affiliates, service providers, and partners make no warranties about the accuracy, reliability, or completeness of any content or information on the website.

  • Belanza uses third-party services to store and process your personal information. These third parties may operate in jurisdictions with different data protection laws. Belanza is not liable for actions or negligence of these third parties.

  • Belanza is not responsible for any loss, damage, or unauthorized access to your information due to hacking, viruses, or circumstances beyond our control.


 

MEMBERSHIP ELIGIBILITY

To use certain services, you may need to create a Belanza account.

  • You must be legally competent to enter into a contract under Indian law.

  • Persons under 18 can use the website only through a parent or guardian.

  • You are responsible for maintaining the confidentiality of your account and password.


 

YOUR ACCOUNT & REGISTRATION OBLIGATIONS

You agree to provide true, accurate, and complete information when creating your account. Belanza reserves the right to suspend or terminate accounts that provide false information or violate these terms.


 

ELECTRONIC COMMUNICATIONS

By using the website or sending information to Belanza, you consent to receive communications electronically via email or other electronic records. You can unsubscribe from newsletters as per the options provided.


 

USE OF PRODUCTS AND SERVICES

  • Belanza products are for personal use only. Reselling is strictly prohibited.

  • Products are non-returnable due to hygiene, except in the case of damaged, defective, or incorrect items.

  • For delivery or product issues, please contact support@belanza.in within 24 hours of receiving the product.


 

FEES AND SERVICES

  • Browsing and membership on Belanza are free. You are required to pay for products, applicable taxes, and delivery charges.

  • Non-payment may result in order cancellation, suspension of membership, or legal action.


 

USE OF THE WEBSITE

By using this website, you agree not to:

  • Post or transmit unlawful, offensive, defamatory, or harmful content.

  • Violate any intellectual property rights of Belanza or third parties.

  • Misuse the website or interfere with its operations.


 

LIMITATION OF LIABILITY

Belanza is not liable for indirect, incidental, consequential, or punitive damages arising from the use of the website or products, including loss of profit or data.


 

INDEMNITY

You agree to indemnify Belanza and its affiliates against any claims, damages, or expenses arising from your breach of this agreement or violation of any law or third-party rights.


 

DISPUTE RESOLUTIONS

In case of disputes, contact support@belanza.in. Belanza will attempt to resolve issues amicably before pursuing legal recourse.


 

REPORT AN INTELLECTUAL PROPERTY RIGHT VIOLATION

If you believe your IP rights are violated on Belanza, contact support@belanza.in. Belanza will review and act accordingly but is not liable for third-party actions.


 

GOVERNING LAW / JURISDICTION

This agreement is governed by the laws of India, subject to the exclusive jurisdiction of courts in Rohini, India.


 

GRIEVANCE OFFICER

As per IT Rules, the Grievance Officer for Belanza is:
Name: Prabhat Joshi
Email: support@belanza.in

Complaints will be acknowledged within 36 hours and resolved within 1 month.


 

GENERAL

  • No provision of this agreement creates a partnership or agency between you and Belanza.

  • Invalid or unenforceable clauses do not affect the rest of the agreement.

  • Belanza may assign rights under this agreement without prior consent.

  • Continued use of the website constitutes acceptance of updated Terms & Conditions.


 

DISCLAIMER

Belanza products are designed for personal care and gifting. Despite precautions, some ingredients may cause allergic reactions in sensitive individuals. Please read product labels and usage instructions carefully. Belanza is not liable for adverse reactions.